Encourage hotel brand loyalty using welcoming scents

Consider the impact of scent in your hotel

A remarkable hotel experience leaves a lasting impression of comfort, ease and relaxation on every guest that stays at your property. Improving your hotel guest experience by infusing fragrance into select areas of your space will conjure up these positive feelings that are key to encouraging hotel brand loyalty.

ScentAir scent diffusion systems and fragrances can be a unique addition to your overall marketing strategy to help you gain brand recognition. The path toward establishing repeat stays begins the moment a guest walks through your doors. Make sure their first impression is a positive one by incorporating scent into your strategy.

The benefits of hotel scenting

  • Increase the likelihood of positive online ratings
  • Create memorable first impressions and positively influence the mood of guests
  • Encourage the perception of even higher standards of cleanliness

Who's scenting?

  • Aloft
  • Doubletree
  • Holiday Inn & Holiday Inn Express
  • Westin
  • The Ritz-Carlton

Complete the form below to learn more about scent marketing or request a fun and free scent consultation!

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 Harness the power of scent to transform your environment

Your guest experience matters!

Successful areas for scenting.

Our hospitality clients love scenting entrances, reception desks, lobby & hallway, spa & fitness rooms!  

Why choose ScentAir?

  • With 100,000+ active scent deployments in 109 countries, we're sure you've experienced us somewhere throughout the world.
  • We offer a monthly scent service with convenient auto-ship replacements or full-service options.
  • Our scent machines are low maintenance and customizable, including a built-in timer and fragrance intensity options.
  • We guarantee a local scent expert in your area to help determine the right solution for your space.
  • With access to over 2,400 fragrances, the right scent for your business can be found at ScentAir!

We could go on but…we’d rather you see what our customers say about us.

“Using ScentAir is a fantastic asset for the welcoming experience we are trying to create for our guests. Scent helps our guests feel comfortable while away from home and encourages them to engage in our lobby. The ScentAir program is easy to maintain and guests often compliment us on our refreshing and inviting scent. Our property is consistently in the Top 8% for the Courtyard brand, and we believe our scent program with ScentAir is part of creating that fantastic customer experience. We highly recommend ScentAir!”

~R. Blaine Dorsey, General Manager, Courtyard by Marriott Newport News Airport

“Our property is consistently in the Top 5 for the Renaissance brand and we believe our scent program with ScentAir is part of creating that fantastic customer experience.”

~Kris Horacek, General Manager, Charlotte Southpark Renaissance & Marriott Hotels


3810 Shutterfly Rd.

Charlotte, NC 28217

p: +1.704.504.2320

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